Activity
Analysis
Resource Capacity Management
Description
Description
All data collected from monitoring must be analysed. It allows to identify trends from which forecasts concerning utilization can be established. After data analysing measures increasing efficiency can be implemented. In order to do this it is necessary to overview IT-infrastructure and company Business Processes. The analyses also support SLM requirements (which derives partly from Service Continuity Management Sub-process).
Organisation
Responsible role
Capacity Manager