IT service process
Resource Capacity Management
Capacity Management
Description
Referenced process
Resource Capacity Management
Description
A prime objective of Resource Capacity Management is to identify and understand the Capacity and utilisation of each of the component parts in the IT infrastructure. This ensures the optimum use of the current hardware and software resources in order to achieve and maintain the agreed SLAs. Resource Capacity Management Process is responsible for successful access of all components to resources, its monitoring and measurement. Thanks to the process possible Problems that can occur should be easily solved out. The gathered data are chronicled, analysed and forwarded to relevant points.
Comment
Central point: Confirmation of use of individual components belonging to IT infrastructure (e.g. calculating capacity, memory capacity, network band width).