Activity
Analyse trends and identify potential incidences
Identify actions to avoid Problems (Proactive Problem Management)
Description
Description
Monitoring of the 'fragile' components of an IT infrastructure and services or IT components with an overload risk.
Organisation
Responsible role
Proactive Problem Management
Input/Output
Input data
Problem Management Infos
Output data
Known Error
Problem Management Infos
Problem Record
RfC