Activity
Draft of recovery design criteria
Availability Planning
Description
Description
In case of "No availability" situation the criteria for service recovery in the shorttest possible period of time are defined.
The Advantages are:
- normal business operations are resumed quickly to minimise impact to the business and user,
- the costs occurred by "No availability" situation are minimised,
- the IT organisation are seen as responsive and business focused.
Organisation
Responsible role
Availability Manager