Activity
Implementation
Business Capacity Management
Description
Description
A prime objective of the Business Capacity Management is to note, monitor, analyse and coordinate all changes. All implementations must be strictly subordinated to a very formal Change Management Process.
The results are:
- less negative impact on a service user,
- higher productivity of a user,
- higher productivity of "IT staff",
- less changes, which needs backout; thus, implementation of backouts should be easier,
- better management control as well as better control of services which are relevant to business.
Organisation
Responsible role
Capacity Manager