Activity
Production of the Capacity Management Plan
Business Capacity Management
Description
Description
After defining future requirements and initialising all the necessary steps, Capacity Plan should occur. Management reports are made when necessary. Possible analysis which can be made using data from the CDB and which concern Business Capacity Management are:
- Trend analysis
- Forecasts concerning demand on IT Resources on the basis of "business data" like business strategy, transaction volume etc.
- Answers to very specific questions like " How can we improve services done for this customer?"
Organisation
Responsible role
Capacity Manager