Activity
Produce a Service Catalogue
Process Implementation
Description
Description
Over the years, organisations' IT Infrastructures have grown and developed, and there may not be clear picture of all the services currently being provided and the customers of each. In order to establish an accurate picture, it is recommended that IT Service Catalogue is produced. Such a catalogue should list all of the services being provided, a summary of their characteristics and details of customers and maintainers.
Organisation
Responsible role
Service Level Manager